interstate movers of america reviews and what real customers report

What the feedback commonly highlights

Reviewers praise courteous crews and careful packing, but also note surprise add‑on charges, stretched delivery windows, and slow claims. Positive notes cite clear communication and a foreman who updates ETAs. Criticism often targets lowball cubic-foot estimates; verify inventory, licensing, and valuation coverage before you sign.

How to read these reviews wisely

Scan patterns more than star counts. Look at dates, routes, and shipment size to see if the situation matches yours. Some complaints stem from brokered moves where the performing carrier changes last minute. Seasonality matters too; summer peaks can trigger delays or reweighs. Focus on how the company documents exceptions at pickup and how quickly they resolve damages or missed delivery commitments.

• Consistency: Compare reviews across months and platforms to avoid one-off experiences.
• Transparency: Ask for binding or not-to-exceed estimates and itemized accessorials.
• Handling of issues: Note how managers communicate during delays and document claims.
• Capabilities: Verify crew size, shuttle needs, and storage availability at destination.
• Timing and routes: Check spread dates, reweigh policies, and whether a direct haul is possible.

Getting started

Compare three quotes, confirm inventory in writing, and keep photos of conditions at load and delivery.